At New England Emergency Medical Training we understand life happens. We have created our refund and transfer policy to provide you with options if life gets in the way of your scheduled training.
Refund Policy
A student will receive a 100% refund 10 days prior to the start date with a cancellation confirmation.
A student will receive a 50% refund 5 days prior to the start date with a cancellation confirmation.
A student will receive 0% refund 4 days prior to the start date with a cancellation confirmation.
If you have requested a refund for your scheduled course and have received confirmation of your cancellation please allow 10 to 12 business days for the refund to process back into your account.
Transfer Policy
As a way to continue promoting AHA ECC Courses and certifications, NEEMT will allow our students to transfer classes with a minimum of 3 days notice. There is no fee for your one-time transfer but if you fail to attend your scheduled course no refund or transfer will be permitted.
Unsuccessful Completion
If you are unsuccessful at completing one of our courses don’t get discouraged! AHA has high standards for successful course completion and does require each student to complete all aspects of training, exceptionally. We encourage our students to try again after an unsuccessful attempt and those who do choose to train with us again will receive 50% off your next try. The course must be the same training as your first attempt and we will require a new application.